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Skill standards break down an occupation into its main
elements. The “work-oriented” elements
that describe the work itself are:
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Critical Work Functions – The principal
responsibilities required to do the work.
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Key Activities – The major tasks
required to carry out a critical work function.
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Performance Criteria – The standards
that indicate when a key activity is performed
competently.
The “worker-oriented” elements that
identify the skills and knowledge required to perform
the work are:
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Academic Knowledge and Skills – The
four basic subjects of reading, writing, mathematics
and science.
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Employability Knowledge and Skills –
Applied skills required for effective performance
across a range of occupations, such as listening,
speaking, working in teams.
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Occupational Skills, Knowledge and Conditions
– Technical skills that are specific to an
occupation or industry, such as reading blueprints,
knowledge of graphic design and layout principles,
and the tools, equipment and resources required to
perform a key activity.
To develop the skill standards, any job analysis
process, including a DACUM (Developing a Curriculum)
may be used to gather this information. The following
hypothetical example for the occupation of College
Instructor illustrates the skill standards elements
listed above. Much of the information for the example
was generated in a DACUM session by a group of college
instructors at Moraine Park Technical College in
Wisconsin.
Critical Work Functions are Broad
Responsibilities
To develop skill standards for the occupation of
College Instructor, the work is first described in
terms of its major, or most critical, functions. These
are the broad, principal responsibilities, typically,
10-15 per occupation. The Wisconsin instructors
divided their job into the following Critical Work
Functions:
1. Prepare Learning Plans
2. Implement Learning Plans
3. Evaluate Learning Assessments
4. Advise Students
5. Maintain Professional Competency
6. Perform Operational Functions
7. Promote Program Growth
8. Develop and Update Curriculum
9. Support College Mission
Key Activities are Required to Accomplish Critical
Work Functions
To accomplish each of these Critical Work Functions, a
college instructor must perform several sub-steps or
Key Activities. For example, in order to Implement
Learning Plans (Critical Work Function 2 above) a
college instructor must perform several Key Activities,
such as the following five that the Wisconsin
instructors identified:
You’ll notice that breaking the job down to the
detailed level of a Key Activity enables performance to
be observed and measured. In our example above, an
instructor in training could be observed and evaluated
on how well he or she performed Key Activity 1, Deliver
Lecture.
Performance Criteria Identify Standard of
Assessment
How would you know how well was good enough? Against
what standard would you evaluate the potential
instructor? These questions are addressed in the third
element of a set of skill standards, the Performance
Criteria. For each Key Activity, the Performance
Criteria tell how well the worker must perform to be
competent in the workplace. The Performance Criteria
describe how the activity, competently performed, would
look. For Key Activity 1, “Deliver
Lecture,” the Performance Criteria might be:
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Lecture is organized in logical order.
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Subject matter is communicated clearly and
succinctly.
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Class knowledge level & learning needs are
considered.
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Lecture is delivered in appropriate time interval.
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Multiple media are utilized, where appropriate, to
accommodate different learning styles.
Imagine using these skill standards elements to design
a technical program for college instructors. You would
use the Key Activities as your students’ learning
outcomes. The Performance Criteria would provide you
with the standards to assess your students’
mastery of those learning outcomes.
Occupational Skills, Knowledge and Conditions are
Required to Perform Key Activity
Skill standards also list the Occupational Skills,
Knowledge and Conditions that a worker needs to carry
out each key activity competently. Occupational Skills
and Knowledge are the occupation-specific or technical
skills and knowledge, and Conditions are the relevant
tools, resources and equipment. Continuing with our
sample occupation of College Instructor, you can see
the first four skill standards elements below for
Critical Work Function 2, formatted as they would
appear in the Texas Skill Standards Repository on the
web site.
Occupational Title:
College Instructor
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Critical Work
Function
2. Implement Learning Plans
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Occupational Skills,
Knowledge & Conditions
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Key Activity
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Performance
Criteria
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Occupational Skills
& Knowledge
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Conditions
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2.1.1
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Lecture is organized in logical
order.
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2.1.2
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Subject matter is communicated
clearly &
succinctly.
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2.1.3
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Class knowledge level &
learning needs are
considered.
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2.1.4
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Lecture is delivered in
appropriate time
interval.
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2.1.5
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Multiple media, where appropriate,
are used to accommodate different
learning
styles.
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.
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Presentation
skills.
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.
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Verbal communication
skills.
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.
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Knowledge of delivery
methods.
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.
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Classroom management
skills.
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.
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Knowledge of learning
styles.
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.
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Time
management
skills.
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.
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Knowledge of cultural
diversity.
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.
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Overhead
projector.
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.
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Slide
projector.
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.
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LCD
projector.
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.
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VCR
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.
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Computer &
software
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.
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General office
supplies.
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Academic and Employability Knowledge and Skills
are Similar to SCANS
The Academic and Employability Knowledge and Skills
are the basic, underlying competencies that enable a
worker to perform the key activities. The Academic and
Employability Knowledge and Skills are similar to the
SCANS competencies that community and technical
colleges are required to address in their technical
programs. The four academic and 13 employability
knowledge and skills are listed below.
Academic Knowledge and Skills
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Reading
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Mathematics
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Writing
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Science
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Employability Knowledge and Skills
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Adaptability
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Organizing and Planning
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Writing
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Science
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Analyzing and Solving Problems
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Self and Career Development
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Building Consensus
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Speaking
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Gathering and Analyzing
Information
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Using Information and
Communications Technology
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Leading Others
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Using Social Skills
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Listening
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Working in Teams
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Making Decisions and Judgments
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The Academic and Employability Knowledge and Skills
are identified for each Key Activity in a set of skill
standards. For “Deliver Lecture” from the
College Instructor example, depending on the subject
matter of the lecture, any of the four academic topics
(reading, writing, mathematics or science) might be
used. In addition, at least the following
employability knowledge and skills would be
needed.
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Adaptability (to potential audience reaction)
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Leading Others
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Making Decisions and Judgments
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Organizing and Planning (the information logically
within the lecture)
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Speaking
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Using Information and Communications Technology (to
present the information in multiple ways)
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Using Social Skills
Rating Indicates Level of Academic and
Employability Knowledge or Skill Required
Not only does a set of skill standards identify the
Academic and Employability Knowledge and Skills but it
also indicates the level of the knowledge or
skill needed to do the work. For each employability
skill listed above, a corresponding rating, from a low
of 1 to a high of 5, is applied. For example, the
Speaking skills required to deliver college-level
subject matter in a lecture are much higher than say,
the speaking skills required to answer an office
telephone and take a message. The former may rate a 4
or 5, whereas the latter may rate a 1 or 2. The rating
levels for each of the academic and employability
knowledge and skills are explained in the Skill Scales Companion
Guide.
Statement of Assessment Recommends Evaluation
Method
Finally, every set of skill standards includes the
Statement of Assessment. This element simply indicates
the method of assessment that the industry recommends
to evaluate the student’s level of skill
attainment. Again, using our example of a College
Instructor delivering a lecture, the preferred
evaluation method would be a performance-based
assessment, rather than a multiple-choice exam.
Clearly, the only way to evaluate the ability to
deliver a lecture is to see the person in action.
Actual Skill Standards May Be Viewed in Repository
on TSSB Web Site
To view complete sets of formatted skill standards
that have been recognized by the Texas Skill Standards
Board, go to the Texas Skill Standards Repository on
the TSSB web site. Once there, you will note a list of
Recognized and Conditionally Recognized skill
standards.
Recognized skill standards – are
primarily standards that have been developed from
scratch for an occupation in which no standards exist
and validated by a Texas industry group. They all
consist of the seven elements described here.
Conditionally Recognized standards – are
industry endorsed skill standards that have been
developed outside of Texas (nationally, in another
state or internationally), and have not been converted
to the Texas elements and format. Therefore, they look
different than the Recognized skill standards.
However, both the content of the standards and the job
analysis process used to create them, have been
recognized by the TSSB as valid, reliable and
representative of the work being described.
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