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Occupational Title: HVACR Technician
Academic and Employability Knowledge and Skill Matrix
CWF 1 Operate according to acceptable practices within the shop environment.
Listening Speaking Using Information  and Communi- cations Technology Gathering and Analyzing Information Analyzing and Solving Problems Making Decisions and Judgements Organizing and Planning Using Social skills Adaptability Working in Teams Leading Others Building Consensus Self and Career Develop- ment Writing Reading Mathe- matics Science
KA 1.1   Perform operations in a safe manner in accordance with federal, state, and local regulations.
4 3 3 3 3 3 4     3       4   3
KA 1.2   Perform operations involving hazardous materials in a safe manner in accordance with federal, state and local regulations.
4 3 3 3 3 3 3     3     3   4    3
KA 1.3   Ensure that employees/teams develop and improve technical, interpersonal, and communication skills to provide effective customer service.
4 3 3 3 3 3 4  3 3 3 4    3

 
Statement of Assessment
Strategy: Simulation of Work Activity; Oral Presentation; Paper/Pencil
Tools: Appropriate EPA, OSHA, and DOT manuals, appropriate service manuals, personal computer, refrigerant recovery unit.