| Listening |
Speaking |
Using Information
and Communi- cations Technology |
Gathering and Analyzing Information |
Analyzing and Solving Problems |
Making Decisions and Judgements |
Organizing and Planning |
Using Social Skills |
Adaptability |
Working in Teams |
Leading Others |
Building Consensus |
Self and Career Develop-
ment |
Writing |
Reading |
Mathe- matics |
Science |
| KA 1.1 Perform all operations
and equipment handling, while adhering to safe practices. |
| 4 |
3 |
3 |
4 |
3 |
4 |
3 |
3 |
|
3 |
|
|
|
3 |
4 |
|
3 |
| KA
1.2 Ensure
that employees/teams develop and improve technical, interpersonal and communication
skills to provide effective customer service. |
| 4 |
3 |
4 |
4 |
4 |
3 |
4 |
3 |
3 |
5 |
5 |
5 |
3 |
3 |
4 |
|
3 |
| KA
1.3 Follow
shop procedures. |
| 4 |
3 |
4 |
3 |
3 |
4 |
3 |
|
|
|
3 |
|
|
3 |
4 |
3 |
3 |
| KA
1.4 Perform
general housekeeping and maintenance. |
|
3 |
|
3 |
3 |
3 |
3 |
|
3 |
4 |
|
|
|
3 |
4 |
|
|