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CTC
The following program(s) at Cedar Valley College of the Dallas County Community College District have been recognized by the TSSB for integrating skill standards into the curriculum. The specific skill standards are listed in the table below.

Program Curriculum and Contact
 Skill Standards Integrated into Program
 Program Recognition Application Materials
Customer Service Representative Level 2 Certificate Program

Diane Minger,
Ed.D. Marketing/Management Programs Coordinator  
 		Customer Service and Sales Skill Standards
 		Application Cover Page

Matrix Matching Key Activities to WECM Courses

Sample Course Syllabus

Sample Assessments