Finance and Insurance Certification is an assessment process that demonstrates an individual has the skills and knowledge to successfully meet the performance standards established by an industry for an occupational area. The certifications contained in this section are organized by industry sector with links to the certifying entity. Occupation Certification Certification Contact Insurance Appraisers Collision Repair and Refinish: Damage analysis and Estimating National Institute for Automotive Service Excellence Banking Certified Bank Teller Institute for Certified Bankers Certified Customer Service Representative www.aba.com