July, 2011- On July 19, 2011 the Texas Skill Standards Board (TSSB) recognized the Medical Office Manager Skill Standards.

With the advent of sweeping legislative and technological changes in the health care delivery system, the pressure on small practice medical providers to be efficient and responsive is growing. A medical practitioner can no longer care for patients and manage a well-run office simultaneously. Small medical practices increasingly rely on trained medical office managers to keep a practice running smoothly so that medical staff can focus on patient care.

Texas Workforce Commission data projects statewide employment of medical office managers to increase by almost 25 percent between 2008 and 2018.  The average hourly wage for this occupation is just over $40.00.

With the participation of a statewide panel of subject matter experts, a job analysis was conducted in March, 2011, which resulted in the creation of a DACUM chart of duties, tasks, skills, and equipment. The skill standards developed in this project are based on this comprehensive job analysis.  TSSB staff worked with the project sponsor, University of Texas Brownsville / Texas Southmost College, and industry subject matter experts to develop skill standards elements based on the job analysis data. The resulting skill standards were validated through online surveys sent to subject matter experts.

The Medical Office Manager skill standards contain seven critical work functions in the areas of managing policies and procedures, coordinating information technology resources, managing practice operations, billing, human resources, and managing the financials of a practice, such as budget development, evaluating revenue, and processing payroll.

The TSSB recognized the standards in accordance with its Guidelines for the Development, Recognition, and Usage of Skill Standards (May 2010). For more information, please contact the TSSB at (512) 936-8100.